Tuesday, April 7, 2009

Ballpark Pricing


In the last few weeks we have had a few instances of potential customers inquiring for pricing without allowing us to see the work. As a company policy we do not provide ballpark pricing and unfortunately had to turn them down.

Your home is like the human body and every one is different. Most doctors worth their degree won’t try to diagnose you over the phone, they want to see you so they can take everything into account when they make their final decision. We feel the same way about pricing work for someone’s home without seeing it first. Everyone’s home is different, some have aluminum wiring, some have no equipment grounds, some have no easy access to ceilings and walls, some lights are 10′ off the floor and some are 20′. Sometimes the terminology that technicians use and that is used by the public is very different, like a circuit breaker, some call them fuses and some call them switches. A price for a circuit breaker is different than a price for a fuse or switch. There are even certain older circuit breakers that are not readily available and have to be ordered, so actually looking at the breaker is a must. This is just a very small example of what we are referring to when it comes to needing an on-site visit.

There really is no substitute for an in-person, hands on look, at your home by a professionally trained licensed technician. I would say this, if you have an electrician working in your home, you want them to notice something that looks unsafe or not right and tell you about it. Beware the company that will quote you without reviewing the situation in person, more than likely, they just want to get the work and get paid. When we are judging a situation we will let you know if there is need for concern, sure, no one wants to pay for unexpected problems, but a repair now could save a lot of money and heartache in the long run.

The last reason we do not give ball park prices is because the price quoted is typically higher than it needs to be. This happens because a contractor has to take many different issues into consideration to make sure that their bases are covered. There is a lot of risk involved when quoting prices without seeing the work and troubleshooting the situation, and naturally prices escalate to match that risk.

Suncrest Electric currently charges $49.00 to show-up and troubleshoot a residential electrical problem in Utah and Salt Lake County. When we are done inspecting the situation we will then submit a final price to you to fix the issue. If you choose not to hire us, then the cost is simply $49.00 for our time to find the problem, you will retain all of the information we gather from the troubleshooting.


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